Legal
Privacy Policy
Last updated: September 2026
Diego Mejía Dental Group ("we", "us"), with consulting rooms at Calle 126 #7-26, Consultorio 907, Santa Bárbara, Bogotá, Colombia, is the party responsible for the processing of the personal data collected through this website, WhatsApp and our social media channels, in accordance with Colombian Law 1581 of 2012, Decree 1377 of 2013 and other applicable regulations on Habeas Data.
1. What data we collect
When you write to us on WhatsApp, fill out a contact form or interact with our ads, we may collect: your name, phone number, city, the treatment you are interested in, and the content of your messages. We do not ask for sensitive medical information through this website; clinical history is only recorded once you become a patient at our office, under separate consent.
2. Purpose of the processing
We use your data to:
- Respond to your inquiries and schedule appointments.
- Provide information about treatments you have asked about.
- Send relevant commercial communications, if you have not opted out.
- Measure and optimize our advertising on Meta (Instagram/Facebook) and Google, including retargeting, through tools such as Google Tag Manager and the Meta Conversions API.
3. Sharing with third parties
We may share limited data (such as a hashed phone number, never in plain text) with Meta and Google exclusively to measure and improve our advertising performance. We do not sell your personal data to third parties.
4. Cookies and tracking
This site uses Google Tag Manager to load analytics and advertising tags. These tools may use cookies or similar technologies in your browser to understand how you use the site and to show you relevant ads afterward. You can disable cookies from your browser settings at any time.
5. Your rights
As the data owner, you have the right to:
- Know, update and rectify your personal data.
- Request proof of the authorization granted, if any.
- Be informed about the use given to your data.
- Revoke your authorization and/or request deletion of your data, when applicable by law.
- Access your personal data free of charge.
6. How to exercise your rights
You can write to us at WhatsApp +57 320 915 1528 indicating your request. We will respond within the terms established by Colombian law.
7. Changes to this policy
We may update this policy from time to time to reflect changes in our practices or in applicable regulation. We recommend reviewing this page periodically.